Thank you for shopping Home Decor Center. We are a small business.
If you would like to contact us with the several ways listed here.
Our contact information
By email: jezsta@jezsta.com
By standard mail:
Home Decor Center
1353 Popes Corner Rd.
Shelbyville, KY 40065
By phone:
800 615-0266 (between 8 a.m. and 4 p.m. Eastern time zone)
502 633-3582
We run several online stores, please mention the store you are referring to when you call.
jezstaweb@yahoo.com----Shipping Information----
How long does shipping take?
Please allow 3 to 10 days to ship from warehouse for UPS Delivery. It could take as long as 10 - 20 days to receive most items unless specified to take longer from the Manufacturer's warehouse to ship. Items are shipped by UPS Ground unless otherwise choosen or stated. Depending on which one is used can possibly create higher shipping costs.
Do you ship internationally?
No, we ship within the US, excluding Alaska and Hawaii. Military APO and FPO Addresses are included for most of the products. Products that can not be shipped to APO or FPO will be stated. Our shopping cart is not set up for international shipping.
**Military shipping can incur some extra costs for handling.
There are times we can ship Internationally. Please contact us if you need to do this and we will calculate the shipping differently.
----Return Policy----
Your satisfaction is important to us! If an item reaches you in less than satisfactory condition, please contact us immediately and we will determine whether a credit or replacement is in order. We will provide you instructions on returning and/or receiving a replacement item. You must contact us within 14 days of receipt of merchandise. You may report a lost, broken or missing item by contacting us.
Returns for non-defective, non-broken items must be made within 30 days.
There will be a 20% re-stocking fee on all non-defective/non-broken items. Shipping will not be refunded on non-defective/non-broken returns.
Returns will not be accepted after 30 days.
Merchandise must be returned in it's original inner packing and must be in resalable condition. Merchandise, merchandise packaging, and inner packing must bear no markings or be otherwise defaced or damaged. No credit will be given for items that do not meet these requirements.
----Home Decor Center Guarantee----
We want our customers to be satisfied with their purchase. Please read our return policies for items that can be returned if you are not satisfied with your purchase.